Transit · Data · Standards · People

Transport is not about vehicles. It's about access.

01

The
Road

I grew up in Ahmedabad. Transport, to me, was just how you got from one place to another. Then I went to a village, and everything I thought I knew collapsed.

Anushree Jain
Anushree Jain

Where it started

I was a Research Assistant at IIM Ahmedabad, working on an impact assessment of a rural road built under a government scheme. We were interviewing people in a remote village in Uttar Pradesh: farmers, mothers, young girls. I had a clipboard and a set of questions about road quality and travel time.

Inside an auto rickshaw in traffic
Field work, auto view

"The girls in that village were going to school because a road existed. The ambulance could reach them. The farmers could sell their produce in the city. A whole set of lives had quietly expanded, because of a stretch of tarmac."

Rural impact assessment, India, 2016

A road is
never just
asphalt.

What I understood then

Transport isn't about vehicles or routes or data. It's about access: to education, to healthcare, to opportunity, to a life previously out of reach.

What I've been doing since

Building the data pipelines, institutional relationships and product thinking that help Indian cities become genuinely accessible, digitally and physically.

Today I work on GTFS data integration for India at Google Maps. The scale is different. The question is the same: can someone get from where they are to where they need to be, and does the system know about it?

Holding a metro ticket inside a train, network map on the wall
Riding the network, ticket in hand
02

Beyond
the Data

Old AMTS advance bus tickets from Ahmedabad
AMTS advance tickets, Ahmedabad
A Delhi Metro platform with the destination board lit
Delhi Metro
An electric double-decker BEST bus in Mumbai
BEST buses, Mumbai

I don't limit my research to websites. I try to dig deeper: to understand what users actually want, what agencies actually face, what cities actually look like from the ground. These are some of the patterns I keep coming back to.

Data quality India, ongoing

The hardest part of open transit data is never the technical standard. It's the phone call you make to a junior official at a municipal agency who has the data but has never been asked to share it in a format anyone can use.

Institutional trust is infrastructure. You can't skip it.

User research City bus study, CEPT

I spent weeks embedded in transit agency offices, not to analyse their systems but to understand what their day actually looked like. The gaps in the data weren't random. They mapped exactly onto the gaps in their capacity and confidence.

The data gap and the institutional gap are always the same gap.

Product thinking

Three years ago I proposed a community-driven transit data program modelled on Local Guides, for transit stops and routes. The idea didn't move forward. But the problem it was trying to solve still doesn't have a good answer: who maintains the data after the project ends?

The questions that don't get answered are usually the most important ones.

Observation Ahmedabad, daily life

My parents proudly took the bus. My friends proudly avoid it. Somewhere between those two generations, public transport stopped being something people used and started being something people escaped. That shift isn't about the bus. It's about what the bus came to represent.

Fixing public transport is partly a data problem. Mostly it's a dignity problem.

From the Substack

How people move in Indian cities

Why transit systems work or fail, and what better mobility could look like. Essays, observations, and practical thinking on open data and Indian urban transport.

Read on Substack
03

Work &
Experience

Inside a local train carriage
On the local
Team standing outside the office building
Team day
Team photo in front of a wall of woven baskets
With the team
01

Senior Transport Consultant for Google Maps

Cognizant Technology Solutions

Leading GTFS data integration for India and APAC subject matter expert. Translating on-ground transit realities, user feedback and observations into product recommendations for millions of users.

Aug 2020 – now
02

Associate, Public Sector Advisory

PricewaterhouseCoopers · MoRTH

Transit strategy and business development across South East Asia, including 5+ project proposals and the design of a national grant scheme on safe mobility.

Jan – Jul 2020
03

Research Associate

CEPT University · MoHUA & World Bank

Structured service and business planning frameworks for city bus services across two Indian cities, optimising route networks and operational efficiency through continuous stakeholder engagement. Policy research on new mobility services, electric transportation, inclusive transport and commuter satisfaction, feeding national capacity building initiatives.

Jul – Dec 2019
04

New Mobility Services Intern

Transport Systems Catapult · UK

MaaS strategy and behavioural economics research. Insights adopted into TSC's mobility strategy.

2018
05

Research Assistant · National Rural Roads

IIM Ahmedabad · NRRDA & World Bank

Where it all started. Supported development of the Monitoring & Evaluation framework for NRRDA's flagship rural roads connectivity programme, in partnership with the World Bank. Worked in close liaison with national user-ministries, state-level agencies and data collection agencies, supervising data collection across all 8 states.

2016 – 17
04

Education

Friends in the snow beside a red London postbox
Field Trip- London
Anushree in a cream saree at CEPT convocation
Graduating, CEPT
The UCL main building with Welcome to UCL banners
My Time at UCL

MSc Transport & City Planning · Distinction

Bartlett School of Planning, University College London (UCL)

Dissertation on user journey experience and wellbeing in transport.

2017 – 18

B.Tech (Hons.) Civil Construction

Faculty of Technology, CEPT University

Thesis on the determinants of performance for metro rail projects in India.

2011 – 16

Awards

05

Beyond
9-5

Anushree on a bicycle outside a hotel
Off the clock
A half-finished jigsaw puzzle of a car by a lake
A thousand pieces, patiently
Anushree with dogs at a park event
Among good dogs

Reading

I read mostly fiction; stories are how I make sense of systems and people. I just finished The Correspondent and I'm now reading The Guernsey Literary and Potato Peel Pie Society, which is exactly as wonderful as it sounds.

Running

I'm training for Hyrox and then the London Marathon 2027. I got selected in the ballot, which feels full circle. I first started running in London during my UCL days, and I'll be going back after 10 years to do it properly. Learning a lot about the gap between planning and doing.

Painting

I used to paint. I think it's still in how I look at cities, always noticing composition, colour, what belongs and what doesn't.

06

Let's talk
about cities,
data, and
access.

Working on open data, Indian transit ecosystems, urban tech, or just want to compare notes on why public transport deserves better? I'd love to connect.

One last stop: a game

The
Last Mile

A full city grid: a local rail line, three metro lines, five bus routes, a river, two parks, and the old market where B lives. Tap her, pick a ride from the menu that opens, tap where to go. Only walking enters the market. Find the cheap way home.

Level 1 of 3

Tap her on the map and pick a ride from the menu.

Animations are off, so the game is parked. The rest of the site works as usual.